Responsible gambling

At Chances Casino Kelowna, we prioritize the well-being and safety of our players above all else. We understand that responsible gaming is an essential aspect of enjoying your favorite games without compromising your financial stability or personal relationships.

Understanding Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or socioeconomic status. If you're concerned about your own behavior or someone close to you may have a problem with addiction, seek help immediately.

Tools for Responsible Gaming

We offer various tools and resources to promote responsible gaming:

1. Deposit Limits: Set limits on how much money you can deposit into your account.
2. Time-Outs: Temporarily suspend your account from being accessed.
3. Self-Exclusion: Voluntarily exclude yourself from our services for a specified period or permanently.
4. Reality Checks: Receive reminders about the time elapsed and amount spent during gameplay.

Responsible Gaming Resources

If you need help with problem gambling, please explore these resources:

1. Provincial Problem Gambling Helpline
2. Problem Gamblers HelpLine of BC

Additional Support

We encourage you to explore online forums and support groups, such as those offered by the Responsible Gambling Council (RGC). You can also ask our staff for guidance on responsible gaming practices and resource recommendations.